At IES every team member is committed to the goal of 100% on-time, complete and correct performance – always. IES is an ISO 9001.2008 registered company and we have been ISO registered for over 15 years.
We utilize the following tools to guide and measure our performance every day:
- The APQP protocol for PPAP submissions.
- In-house CMM services
- The 8D process for both in-house and external issue identification and correction.
- Capability studies
- Customer satisfaction surveys
- Ongoing 1-1 feedback sessions with customers, suppliers and IES members